Top Talent Blog

Improving Employee Engagement

Improving Employee Engagement:  How to Accelerate Progress from the Turning Good People Into Top Talent blog series Most authorities and executives agree that employee engagement is the key to higher productivity, improved quality, and reduced employee turnover. Although improving employee engagement has steadily moved to the top of the priority list of CEOs and Talent Management Executives, progress […]

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The Number One Barrier to Effective Talent Management

The Number One Barrier to Effective Talent Management from the Turning Good People Into Top Talent blog series Talent Management is a management responsibility and not just a new name for HR.  I have cited a number of Gallup surveys that exposes the primary barrier that prevents high levels of employee engagement. Mark Allen, a […]

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Multitasking Versus Effective Listening

from the Turning Good People Into Top Talent blog series Recent Accenture research, based on surveys of 3,600 professionals, showed that while nearly all (96 percent) global professionals consider themselves to be good listeners; an even larger majority (98 percent) spend part of their workday multitasking.  The research showed almost two-thirds (64 percent) say that […]

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Role Misalignment and Disengagement

Role Misalignment and Disengagement A Wake-Up Call for Business Leaders from Gallup By Bob Moore, CMC Jim Harter, Ph.D., Chief Scientist, Workplace Management and Wellbeing for Gallup’s workplace management practice, recently wrote an article entitled, “Companies Are Maximizing Only 5% of their Workforces.”   Here are the highlights of his article: >The longest tenured are also […]

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Selection: The Key to Patient Satisfaction

Improving Patient Satisfaction Begins by Selecting the Right People By Bob Moore, CMC Low patient satisfaction scores are beginning to cost healthcare organizations thousands of dollars in Medicare reimbursements.  James Merlino, MD, chief experience officer for Cleveland Clinic, says, “It’s hard to say that paying attention to the patient experience is not something we should […]

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