Shipping and Return Policy

Shipping Policy

If your profile order requires shipping, in stock items are shipped within one business day from the time your order is confirmed. Electronic orders have no shipping charge.

Electronic orders
EPIC Credits and Reports, which require a pass code to be issued, will be fulfilled during business hours M-F, 9-5, Eastern.

Standard Shipping Charges:  $18.00 handling charge plus actual calculated shipping charges  will be added to your credit card.  PLEASE NOTE:  these charges will be calculated after you check out and will be a subsequent charge on your credit card.

Applicable State Sales Tax:  If your order requires collecting sales tax, the sales tax will be calculated after you check out.  PLEASE NOTE:  these charges will be calculated after you check out and will be a subsequent charge on your credit card.

Need Your Order Sooner?

Special Handling is available:

Second Day Delivery:  Add $25.00 to actual shipping charges (FedEx or UPS)
Next Day:  Add $40.00 to actual shipping charges (FedEx or UPS)

Orders requiring special handling must be placed by phone to 888-669-3923 by Noon, Eastern.

Return Policy

Our return policy reflects that of our vendors and publishers which do not offer refunds, returns or exchanges.  Exchanges will be made for materials determined to be defective upon initial receipt with the same materials and versions.